Privacy Policy and Personal Data Processing
Health Parks
Last updated: May 28, 2026
In compliance with Law 1581 of 2012, Decree 1377 of 2013, and other relevant regulations regarding the protection of personal data in Colombia, Parques de la Salud adopts this Privacy and Personal Data Processing Policy.
1. Data Controller
Company Name: Ips Parques de la Salud
Website: https://www.parquedelasalud.co/
Contact Email: tics.drrojas@gmail.com
Phone: 3115521197
Address: Cra20 #26-34
Parques de la Salud is responsible for the collection, storage, use, disclosure, and protection of personal data provided by users, customers, patients, vendors, and website visitors.
2. Legal Framework
This policy is based on:
- Law 1581 of 2012
- Decree No. 1377 of 2013
- Consolidated Decree No. 1074 of 2015
- Political Constitution of Colombia, Article 15
- Circulars from the Superintendency of Industry and Commerce (SIC)
3. Personal Information Collected
Parques de la Salud may collect the following personal information through forms, WhatsApp, phone calls, email, or interactions on the website:
- First and last name
- Identification number
- Phone number
- City and address
- Information related to health and wellness services
- Browsing information (cookies, IP address, device, and website behavior)
If sensitive health-related data is collected, it will be treated with strict confidentiality and only with the data subject’s express consent.
4. Purpose of Data Processing
Personal data will be used for:
- Contact users interested in services or products
- Manage appointments, requests, or inquiries
- Send marketing information, promotions, and updates
- Run loyalty and wellness campaigns
- Create databases of customers and prospects
- Improve the website browsing experience
- To comply with legal and contractual obligations
- Manage administrative, accounting, and business processes
5. Rights of the Data Subject
The data subject has the right to:
- Access, update, and correct your personal information
- Request proof of the authorization granted
- To be informed about how your data is used
- Withdraw your consent and/or request the deletion of your data
- File complaints with the Superintendency of Industry and Commerce (SIC)
- Access your personal data processed by the company free of charge
6. Authorization by the Account Holder
By providing your personal data via paper forms, digital forms, WhatsApp, or any other channel, you hereby give Parques de la Salud your prior, express, and informed consent to process your data in accordance with this policy.
7. Processing of Sensitive Data
Parques de la Salud may process sensitive health-related data only when:
- The head of the department must grant explicit authorization
- is necessary for the provision of the requested services
- There is a legal or judicial obligation
Sensitive data will be subject to special security and confidentiality measures.
8. Information Security
Parques de la Salud takes reasonable technical, human, and administrative measures to protect personal information against loss, unauthorized access, misuse, alteration, or disclosure.
9. Use of Cookies
The website may use cookies and similar technologies to:
- Improve the user experience
- Analyze traffic and browsing behavior
- Customize content and advertising campaigns
Users can disable cookies in their browser settings.
10. Data Transfer and Disclosure
Parques de la Salud may share information with technology providers, marketing platforms, logistics operators, or business partners, solely for the purposes authorized and under confidentiality agreements.
Personal data will not be sold to third parties without the data subject's consent.
11. Procedure for Inquiries and Complaints
The data subject may exercise their rights by sending a request to the following email address: [INSERT EMAIL]
The application must include:
- Full name
- Identification card
- Application Description
- Contact Information
Response times will be governed by current Colombian law.
12. Effective Date of the Policy
This Privacy Policy is effective as of the date of publication and may be amended at any time to reflect legal or administrative changes.
13. Contact
For inquiries regarding personal data protection:
Health Parks
Correo:Tics.drrojas@gmail.com
Phone: 3115521197
Website: https://www.parquedelasalud.co/
Last updated: May 28, 2026.